8-bit (Minimum)16-bit (Recommended)
STEP 1 |
YES |
NO |
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Go to STEP 2, below. | You cannot hear audio on your computer. Contact your computer system administrator to see if a sound card, speakers and/or headphones can be installed in your computer. Return to this page after you have the necessary hardware installed.
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STEP 2 |
YES |
NO |
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Go to STEP 3, below. | Plug the speakers and/or headphones in and turn them on. Go to STEP 3, below. |
STEP 3 |
Connected to the Internet |
Not connected to the Internet |
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The RealAudio/Video G2 Player plug-in is only available if you have access to the Internet.
If you are attempting to run this program over an intranet, your server administrator must first download the appropriate player from the Internet and make it available to the network users. |
STEP 4 |
YES |
NO |
Congratulations! You have successfully installed the RealAudio/Video G2 Player on your computer. This feature is now available on your computer and will allow you to hear audio and see video files played on your computer. | 1. Check the connections to your speakers and/or headphones. Click on the green arrow below to replay the audio
2. Check the volume of your speakers and/or headphones. Click on the green arrow below to replay the audio. 3. Contact your computer system administrator for assistance.
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