Hospital of Saint Raphael

HOME SEARCH CONTACT US DIRECTIONS ABOUT US


Hospital of Saint Raphael
1450 Chapel Street
New Haven, Connecticut 06511
(203) 789-3000
Sponsored by the Sisters of Charity of Saint Elizabeth

    

Financial counseling

Financial issues can cause stress, even when we are in the best of health. When you are not feeling well and incurring medical bills, handling your finances can become overwhelming. The McGivney Center offers the following types of assistance:

Financial counseling
Financial counseling is available to help patient and family members fill out insurance claims and federal and state program paperwork. This can make dealing with financial matters easier and less stressful for you and your family.

Consistent with our mission, the Hospital of Saint Raphael provides necessary medical care regardless of a patient's ability to pay. Our financial counselors can identify, assist and support patients who need financial assistance. They are trained in Medicaid processing, Title 19 and General Assistance. They can also give you information about our financial assistance program.

Hospital Bed Funds
The hospital has donated funds available to pay for patients who qualify for free care. You must apply to the hospital for these funds, some of which contain certain restrictions.

Financial screening for radiation therapy patients
This screening is for radiation therapy patients who:
  • Have no insurance coverage;
  • Have Medicare coverage but no supplemental insurance; or
  • Express concern about being able to pay the remaining balance once their insurance carrier has paid.
These patients will be considered for the hospital's financial assistance program and evaluated for Title 19 medical coverage. The hospital's financial assistance program can only cover hospital expenses. Applying to Title 19 is beneficial to the patient because it provides coverage for both hospital and other medical services, such as prescriptions. Additionally, upon review, it may be determined that the patient is eligible for state or Medicare disability. In these cases, the patient would be informed and directed to the proper agency for application.

To initiate the evaluation process, patients who fall into any of the above three categories will be asked to provide data to complete the hospital's financial application process and the referral for Title 19 medical coverage. This data may be taken during an interview by registration staff so that the only action required from a patient is giving a signature.

Once these forms are complete, they are forwarded to a financial counselor for processing and evaluation. The financial counselors work with the radiation therapy staff to obtain any additional information from the patient and to inform the patient of the final decision.

Back to Previous Page
Back to Patient support